Hiring an Industrial Cleaning Contractor: 5 Important Questions to Ask

Enlisting the help of a reliable and professional industrial cleaning contractor to clean your busy site is a complex and time-consuming job. 

However, finding the ideal candidate can be a difficult task, especially when there are so many options to choose from. 

To make it a little easier, we have compiled a list of five of those all-important questions you should be asking potential candidates to help you narrow down your options and select a contractor that is set up to provide a high standard of service. 

Question 1: How many years of experience do you have, and what accounts do you service with a business like mine? 

The number of years the company has been in business will tell you about their experience in their industry, which is essential in the industrial cleaning sector. 

Asking for examples of similar work is a great way to sample the quality of the candidate’s level of service. It’s vital that the contractor you bring on board has experience working in your line of business. For instance, in the food processing and manufacturing industry, knowledge and experience working to strict hygiene standards for audit purposes are essential. 

Question two: Do you have a quality assurance policy?  

It’s essential to understand how the contractor measures the standard of their employees’ work and what steps they take to ensure they achieve high-quality results every time.  

Question 3: What training do your cleaning operatives receive? 

For professional cleaning operatives to deliver an excellent quality service, they must undergo rigorous training covering various specialisms. 

Look for cleaning contractors that provide employee training geared toward your industry’s unique needs. For example, all operatives who use powered access equipment for high-level cleaning must be IPAF trained.  

Question 4: Are you fully insured? 

Asking about insurance is particularly important for liability reasons. 

Industrial cleaning contractors often work with specialist heavy-duty equipment and carry out jobs at height – all of which pose a risk to your business and your employees. Therefore, ensuring a contractor holds the necessary liability insurance to cover potential damage or personal injury costs is an absolute must.  

Typically, a professional cleaning company will have general liability insurance, employee compensation insurance, and umbrella coverage. 

Question 5: Can you work around my schedule? 

Enlisting the help of a flexible contractor who is willing to carry out their services around your needs is beneficial. This is especially important in industries where downtime is critical to the business. 

Finding a contractor that offers flexible scheduling is hard to come by – but they are out there. 

If you ask the right questions, you can take some of the guesswork out of choosing the right industrial cleaning contractor for your business.  

Looking for an industrial cleaning provider for your site? We can help you. Contact our team today for a free site survey and no-obligation quote.   


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