Cookie Policy

Information about our use of cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies

Additionally, data from Google’s systems is used for online advertising purposes. This is anonymised data on user location, search history, YouTube history and data from Google Partner sites provided by Google. Ads Personalisation is enabled by default in Google accounts, and you can opt-out at any time. You can also access and/or delete your data by visiting your Google account at My Activity. To learn more about Google uses this information, visit this link.

You may refuse to accept cookies by activating the setting on your browser, which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

Strictly Necessary cookies 

Cookie key  Domain  Cookie type  Expiration  Description 
TawkConnectionTime  First-party  Session  Session cookie. This cookie remembers the end user so that past chat conversations can be identified to improve service. 
_GRECAPTCHA  Third-party  6 months  Google reCAPTCHA sets a necessary cookie (_GRECAPTCHA) when executed for the purpose of providing its risk analysis. 


Performance cookies 

Cookie key  Domain  Cookie type  Expiration  Description 
_ga  First-party  1 year 1 month  This cookie name is associated with Google Universal Analytics – which is a significant update to Google’s more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. 
_gid  First-party  1 day  This cookie is set by Google Analytics. It stores and update a unique value for each page visited and is used to count and track pageviews. 
_gat_UA-110318011-1  First-party  1 minute  This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It is a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. 
_ga_FVXN9CLML2  First-party  1 year 1 month  This cookie is used by Google Analytics to persist session state. 


Targeting cookies 

Cookie key  Domain  Cookie type  Expiration  Description 
More info  First-party  3 months  Used by Google AdSense for experimenting with advertisement efficiency across websites using their services 


Cookie key  Domain  Path  Cookie type  Expiration  Description 
twk_idm_key  /  First-party  Session   
twk_uuid_5e1f0d5527773e0d832daa92  /  First-party  6 months   
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