Brick and stone cleaning service

The atmosphere in cities across the UK is changing. Rising pollution levels, largely a result of car emissions, are becoming a problem. The pollutants in the air can cause damage to buildings, altering their appearance, and leaving them stained and unsightly. This is not so good if you want your business to have a warm and welcoming appearance. In addition, the damage could become a much bigger issue if the impact on buildings is left unchecked and untreated.

Clearly, pollution is a big factor, but it is not the only thing that poses a threat to our architecture, both ancient and modern. The famously fickle nature of the British weather means our buildings are exposed to frequently changing temperatures, heavy rain, blustery wind and occasional lengthy spells of sunshine. Dampness is notoriously damaging for stonework and brickwork, and humidity can also take its toll.

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A further cause of damage is nature. Conditions across the UK are ideal for algae, moss, fungi and other weeds to thrive. As they do, they can choke drains, weaken structures, cause buildings to become discoloured and generally appear unsightly.

Location is an obvious factor, with city centre buildings most at risk from pollution, while those in coastal areas suffer more than others as a result of exposure to changeable weather conditions. 

A mix of those elements will take their toll, leaving owners, landlords and tenants to undertake work to repair, replace or clean up their buildings.

As with all maintenance work, prevention is better than cure. A regular spruce up will remove plants, clean stonework or brickwork, and restore buildings to peak condition. Leaving this work too long will simply mean more expense over time. The damage will be worse, the need for repair will be greater, and it is more likely that parts will have to be replaced rather than simply fixed or cleaned up.

The Real Cleaning Company can help prevent unnecessary financial outlays with our professional brick cleaning and stone cleaning services.

What kind of buildings do you treat?

We can help with various types of construction and our commercial cleaning service is of use to virtually any business. Among those we work with are:

  • Offices
  • Retail premises
  • Leisure facilities
  • Nursing homes
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The approach to each job will depend on the surfaces that need to be cleaned and the way the building is constructed. We undertake all kinds of work, whether it is a one-off stone clean to prevent further deterioration, or a regular programme of work that will be part of an agreed schedule. This type of work is less intense but is carried out more frequently and is useful in ensuring the building always looks good. It also helps prevent larger bills, which have a habit of arriving when you least expect them. 

We want to build long-term relationships with our clients and we know we will only achieve that if we provide a high level of service.This is the case whether you are looking at a larger one-off job or more frequent tasks scheduled in at regular intervals.

It is also vital to ensure that the method deployed is the best for a client’s circumstances. There are several ways to approach every job, and the implications of getting it wrong can be serious.

The first potential problem is that using the wrong methods can make the eventual cost higher in the long run, either because it is simply more expensive, or because it does not do the job thoroughly enough. The second issue is the potential to cause additional damage to buildings because options are limited.


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This does not happen with The Real Cleaning Company. We provide a full range of solutions that ensure we can offer the best approach for every scenario, all of which is carried out by fully trained and well-qualified staff.

At The Real Cleaning Company, we use modern methods that are designed to complete the work effectively and with a minimum of disruption. We train our staff fully in cleaning techniques. They are also equipped with all of the tools they need to do the job to the highest possible standards, and we place extreme importance on safety at all times. This applies to our own employees and to members of the public who may be in the area while the work is being carried out. This will be a consideration when we are discussing any potential job.

In addition to pre-arranged jobs, we are available to carry out emergency work, and in some cases, we aim to complete it at very short notice. It may be possible to do it within a few days.


Why should I bother with cleaning the outside of the building?

First impressions are important for visitors to your business. A dirty or discoloured exterior, or evidence of moss on external brickwork may give a false impression of a company. However, the loss of potential business is not the only problem. There are longer-term implications such as:

  • Further deterioration of the building leading to expensive repairs.
  • Health implications for staff working in unpleasant conditions.
  • The building becoming less secure.
  • Damaged stonework becoming a health hazard for passers by.


Can you remove paint from stone or brick?

We support the use of environmentally-friendly techniques and processes that are less damaging to the buildings than traditional methods such as manual cleaning and the use of chemicals, which could be damaging to the building, the environment and the user.

We use the DOFF and TORC systems to remove paint, algae and weeds, ingrained dirt such as oil and grease, and stubborn stains including chewing gum. The DOFF system uses steam that is heated to a high temperature of up to 150C. The heat of the steam kills off spores and removes the need for chemicals and high-pressure cleaners, both of which can damage stone or brickwork.

We use the DOFF cleaning process to remove deposits that have become deeply ingrained. This method is gentle and needs only small amounts of water, meaning the treated surface is not damaged by the work and takes only a few minutes to dry. 

The TORC system is generally used to remove dirt that has dried out and become brittle. This includes paint residue. It is an effective way of removing paint, regardless of whether it is cement based, lime based or oil based. The TORC system relies on a combination of compressed air, abrasives and water.

It cleans stonework thoroughly but does so in a manner that will not damage the substrate.

These systems carry very low environmental risk. The Real Cleaning Company uses both methods. Our staff are fully trained to use the very latest in techniques and equipment.

In some cases, the method will be dictated by the age and type of property. For example, English Heritage insists that only DOFF cleaners are used for listed properties.

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Why is the technique so important?

Some cleaning techniques can be damaging. In particular, the use of chemicals can achieve impressive results and leave buildings looking clean. However, this can cause unseen issues such as a weakening of the underlying structure.

There can also be a tendency to apply the most extreme methods in order to achieve a clean finish. This may be excessive and can also be damaging, particularly for softer surfaces, such as sandstone, granite or certain types of brick. We only employ methods that are suitable for the building and the environment. We will fully explain our approach before starting to do the work and will consider the advantages and disadvantages before making a recommendation on how to proceed.

We can also advise on the best way to treat the building in order to prevent deterioration in future and limit the build-up of dirt.

Why use the Real Cleaning Company?


With more than 20 years of experience, and a range of clients across the UK, the Real Cleaning Company can help if you need a reliable stone cleaning or brick cleaning service. Our professional stone cleaning staff are fully trained in the latest techniques and equipped with the most up to date tools for the job. We take full responsibility for every stage of the work.

We focus on providing the service our clients want and we are happy to advise on the best way to proceed. Our work is of a high quality and we can support our claims with a wide range of qualifications and certification that is recognised by our industry:

ISO 9001





We also strictly observe legislation regarding the health and safety of our staff and our clients.

If you are looking to have stone or brickwork cleaned, whether as a one off or a regular programme of work, don’t hesitate to give us a call for a no obligation quote, or you can get in touch using the contact form.